Ballard Storage in Appleton, Wisconsin is here to help you with your self storage needs. We get many questions from customers, so we have placed some of the frequently asked questions below. If you do not see the question you have, please give us a call or send an email, and we will be happy to answer your questions.
Q1: What is self storage?
A: We rent secure storage rooms for business and personal use. You have control over what is stored in your unit. You keep the key. As a renter, your rights are protected through a rental agreement.
Q2: Who rents self storage units?
A: Our business clients include lawyers, accountants, and doctors storing office documents; retail businesses storing merchandise, furniture and telecommunication equipment; and contractors storing construction equipment and building materials. Our individual users include homeowners preparing to sell their homes, or begin remodeling projects; automobile or motorcycle owners storing their vehicles over the winter months; students going home for the summer, travelers storing household items while overseas, and apartment dwellers or homeowners needing extra space for seasonal items.
Q3: How to rent a self storage unit from us?
A: First, give us a call. We’ll provide you with current unit availability and prices. If you decide to rent from us, we’ll ask you to review and sign our rental agreement. For your convenience, we can meet with you at our office, the storage facility, or if time allows, mail the agreement to you. Your first month’s rent and security deposit are required when the rental agreement is signed. We’ll work hard to meet your storage needs and schedule.
Q4: What size storage units do you have?
A: We rent a wide variety of sizes. Our smallest units are great for storing boxes and some small household goods and appliances. Our mid-sized units can hold the furnishings of up to a four bedroom house or an automobile. Our largest units can hold large Recreational vehicles. You can see all of our unit sizes by visiting the “Storage Units” pages. Click here for a printable layout of our storage facility.
Q5: How much does self storage cost?
A: The monthly rental rates for our storage units depend on the location you select and the unit size. Please contact us for a price quote on a storage unit that will fit your specific needs.
Q6: Are my items insured?
A: We require all units to carry property insurance coverage. If our customer’s do not have coverage, we can provide property protection for a nominal fee.
Q7: Are the self storage units dry?
A: Yes. We’ve taken special precautions to keep your items dry. Each facility is designed to move rain and surface water away from the storage units. Our location's storage unit floors are specifically engineered to prevent water from entering under the storage unit doors.
Q8: Are the self storage units heated?
A: We do have some heated units. Please specify if you need a heated unit. We will try to accommodate the best we can.
Q9: Do I provide my own lock for the storage unit?
A: No, Ballard Storage provides a lock for each unit.
Q10: When do I pay for my self storage unit rental?
A: Your rent must always be paid prior to the beginning of the storage period. You can pay monthly, quarterly, semi-annually or yearly. Payments can be made by cash, check, or money order.
Q11: Can I change to a different size storage unit?
A: Yes. If your needs change, we’ll make every effort to facilitate your move to a different size unit.
Q12: Should I use storage pallets in my self storage unit?
A: Some customers prefer to place items on pallets to promote air circulation around their stored goods. Consider using pallets if you plan to store items over a long period of time, or to protect items that are sensitive to humidity like upholstered furniture or mattresses.
Q13: Are there any items that cannot be stored in my self storage unit?
A: Yes. You cannot store food, perishable items, flammables, explosives, hazardous wastes, etc. Our lease describes these restrictions in more detail. Please contact us if you have questions on storage of a particular item.
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Our service area includes the following cities: Calumet County Wisconsin - Brillion WI 54110 Chilton WI 53014 Forest Junction WI 54123 Hilbert WI 54129 New Holstein WI 53061 53062 Potter WI 54160, Salvatorian Center WI 53062 Sherwood WI 54169 Stockbridge WI 53088; Outagamie County Wisconsin - Appleton WI 54911 54912 Appleton WI54913 54914 Appleton WI 54915, Appleton WI 54919 Bear Creek WI 54922 Black Creek WI 54106 Combined Locks WI 54113 Dale WI 54931 Freedom WI 54130 54131 54165 Grand Chute WI 54911 54912 54913 54914 54915, Greenville WI 54942 Hortonville WI 54944 Kaukauna WI 54130 54131 Kimberly WI 54136 Little Chute WI 54140 54911 Medina WI 54944 Nichols WI 54152 Seymour WI 54165, Shiocton WI 54170; Winnebago County Wisconsin - Butte des Morts WI 54927 Eureka WI 54934 Larsen WI 54947 Menasha WI 54952 Neenah WI 54956 Neenah WI 54957 Omro WI 54963, Oshkosh WI 54901 54902 Oshkosh WI 54903 54904 Oshkosh WI 54906 Pickett WI 54964 Waukau WI 54980 Winnebago WI 54985 and Winneconne WI 54986.